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How It Works
We offer a hassle-free delivery to your door (curbside) or you can choose our white-glove service for $250, if available in your area*.
Free Delivery
Our customers receive Free Shipping on all orders in Metro Vancouver (from Abbotsford to North Vancouver). Out-of-zone is outside of the 50km radius and starts at $199 and up for delivery.
Safety Protocols (All Delivery Options)
Delivery team members that have reported, or are exhibiting flu-like symptoms, or those that have recently traveled outside Canada in the past 14 days, will not be performing deliveries for our organization. As with stores and warehouses, our Delivery Departments have implemented additional sanitation protocols and are taking extra cleaning measures throughout the day to ensure your safety.
This includes:
White Glove – What to expect
Free Shipping – What to expect
International Delivery – What to expect
International shipping postage simply covers the cost of transporting and delivering your order. Couch Haus does not charge any applicable duties and taxes imposed by the customs and revenue authorities in the destination country. This is the responsibility of the customer. There are different costs per destination, but we strive to keep the charges as minimal as possible. Duties (or Customs Tariffs) are set by the destination country customs authorities and determined based on a combination of country of origin (manufacturing) of the goods being purchased and the classification of that merchandise. International taxes (such as value added, tax, or vat) are set by the destination country.
If you wish to have Couch Haus clear the customs on your behalf, we will forward you the invoice and your order will only be delivered once full payment has been received.
