Frequently Asked Questions
You've got questions. We've got answers.
Discover how easy and satisfying it can be to order your custom-made sofa with CouchHaus’s dedicated support.
What makes CouchHaus sofas unique?
CouchHaus sofas are tailor-made for personal expression. Our Comfy Couch series offers modularity, a selection of over 200+ colors, various fabrics, the flexibility to add seats, and comes pre-assembled with hassle-free delivery.
How do I customize my Comfy Couch?
Customizing is easy: select the number of seats, fabric, and color on our website. Add more seats whenever you need—no tools required.
What is the delivery process for a CouchHaus sofa?
Your sofa arrives in a box, pre-assembled for easy setup. It's designed to navigate tight spaces, ensuring a smooth delivery to any home.
Can I order fabric swatches before making a purchase?
Yes, we offer fabric swatches to help you choose the perfect option for your home. Order directly from our website.
What is the return policy for CouchHaus sofas?
We offer a satisfaction guarantee with a specific return window for refunds or exchanges. Detailed information is available on our return policy page.
How do I care for and clean my modular Comfy Couch?
Most of our fabrics are easy to spot-clean with mild detergent. For comprehensive care instructions, refer to the guide included with your purchase or our online resources.
Is the Comfy Couch durable enough for pets and kids?
Absolutely. We provide durable fabric options and replaceable modules to ensure our sofas withstand the demands of a busy household.
How does the Comfy Couch fit in any space?
Our modular sofas can be configured to suit any space perfectly, and they're easy to move and reassemble as needed.
Are there financing options available for purchasing a CouchHaus sofa?
Yes, we offer financing options to make your purchase manageable. Visit our financing page for details and application instructions.
How does CouchHaus support sustainability?
Our on-demand manufacturing reduces waste, and we prioritize eco-friendly materials and processes. The durability and modularity of our sofas also promote longer use.
What's the custom order lead time?
The lead time for a custom Comfy Couch order typically ranges from 8 to 12 weeks. We strive to deliver as quickly as possible while ensuring the highest quality of your personalized furniture.
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Your rate will be 0% APR. Payment options through Affirm are subject to an eligibility check and are provided be these lending partners: affirm.com/lenders. Options depend on vour purchase amount, and a down payment may be required. For licenses and diclosures, see affirm.com/licenses